Handling Difficult Personalities and Behaviors in the Workplace
LIVE AUDIO CONFERENCE
September 17, 2012 | 1pm ET (12pm CT, 11am MT, 10am PT)
90 minutes including live Q&A
Attend for FREE when you become a Silver Member!
Membership + Live Audio Conference - $229
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Live Audio Conference Only - $99
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CD & Manual Package - $99
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Benefits
Dealing with difficult people can not only derail your day, it can cut your career short and lead to burn-out and a negative outlook. This live audio conference will explore different types of difficult people and their behaviors along with strategies to effectively work with them. Learn what you can and cant control in challenging situations. Establish an understanding of your emotional intelligence and how to use it to your advantage. Create a plan to confront undesirable behaviors at work and at home. We will conclude the session with an examination of what you can do when it seems all else has failed. We will take a positive and proactive as well as realistic look at how to handle difficult personalities and behaviors that you confront on a regular basis.
Key Agenda Points
* Some Causes of Negative Behavior
* Exploring Your Emotional Intelligence
* Discussing Problems and Working Toward Agreement
View Complete Agenda
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Who Should Attend
This live audio conference is designed for administrative assistants, executive assistants, office administrators, secretaries, office managers and other administrative professionals.
Presented By
Patricia J. Hutchings, Unique Perspectives Un-Limited, Inc.
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REGISTER TODAY!
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PHONE: 1-866-411-6211
EMAIL:
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Please provide the attendee's name, company, address, phone number and email address.
Audio Conference ID: 390182
Priority Code: 1943-9045-50
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Administrative Assistant Resource | 2510 Alpine Rd. | Eau Claire, WI | 54703
Please mail registration and payments to: Dept 5382, PO Box 2933, Milwaukee, WI 53201-2933.
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